|
Billing
Policy
We bill at quarterly increments and require a minimum
three month contract. We accept Visa,
MasterCard, or American Express. Checks and money orders will be
accepted only when
an account is first opened, but subsequent payments have to be made
using a credit card.
How do I change account billing frequency and
mode of payment?
An email will be sent to you about 20-30 days
prior to your next billing date at which time you can
request a different mode of payment.
How do I update account contact information?
You can change your billing address and email
address by contacting sales@mjourney.com .
If you have a change of email address, be sure to let us know
right away. In fact, we suggest that domain users update
the InterNIC database since email is their preferred
mode of communication.
How do I update my payment information?
Again, email sales@mjourney.com to send us your credit card
information. We will be more than happy to update your payment method.
Be sure to always include your assigned username when contacting us.
How do I get copies of my invoices?
If in the future you would like to receive a
hard copy of your renewal invoices in addition to the
renewal email invoice, you will need to let us know by emailing creditdept@mjourney.com .
What is your renewal procedure?
Shortly before your renewal date, you will
receive a Renewal Notification email indicating that the
account renewal is coming up. This allows you the time to
make any changes to your account information. After the
Renewal Notification is sent, an Email Invoice will
follow. This will confirm the renewal information, and
let you know that the credit card on file will be being
charged.
If you would like to receive a hard copy of your
renewal invoices in addition to the renewal email
invoice, please take this opportunity to update your Edit
Account Information page. Simply change the Invoice
Delivery field to snail mail or fax, and your next
renewal will have a hard copy invoice either mailed or
faxed.
What will it cost to upgrade/downgrade my
account?
Billing for Plan changes is processed within
30-45 days from the date of the change. You will be
charged a $50.00 plan change fee to cover the
administrative effort to process the change.
Additionally, the monthly rental fees will be prorated
based on the time remaining in your billing cycle. The
credit card on file will be charged for the Plan change
within that 30-45 day window. Follow this link to read
more information about changing
from one domain plan to another plan type.
Whom shall I contact regarding InterNIC
billing?
Questions regarding InterNIC Invoicing
and Payment Procedures should be referred to
Registration Services. You can reach them by calling
(703)742-4777 and selecting option number 1 or you may
email them at hostmaster@rs.internic.net .
Customers wishing to make payment by credit card may
call either (888)771-3000 or (402)496-9788 (outside the
U.S.).
The InterNIC has now accepts First Virtual as a
payment option for the registration of domain names.
To make FV payment: http://rs.internic.net/cgi-bin/fv/payment
First Virtual info: http://rs.internic.net/fv
With the tracking number and domain name, a payment
can be made with or without a VirtualPIN. If you do not
have a VirtualPIN, the process will create one for you.
| 
