Refund Policy
Each of MJourney's web hosting plans carries
a 30 day money back guarantee. If you are not completely
satisfied with our services within the first 30 days of
your contract, you will be given a full refund of the
contract amount excluding setup fees and overages.
Setup fees are refundable for the
following reasons only: (1) the account order is canceled
prior to activation; or (2) the domain name was not
available at the InterNIC.
For web hosting contracts of 3 months or
less, the full contract amount less any setup fees and
overages will be refunded if MJourney is notified within the
first 30 days following activation. No refund is
available after the 30th day.
For web hosting contracts longer than 3
months, a refund equal to one-half of the contract amount
less any setup fees and overages will be given if MJourney
is notified prior to the first day of the second half of
the contract term. For example, on a 6 month contract
MJourney must receive the notice of cancellation prior to
the first day of the fourth month of the contract. No
refunds will be given once the second half of the
contract term has begun.
This policy does not apply to any
additional services such as overages, additional disk
space, additional pop accounts, etc.
Refund Policy for Renewals
Renewals of web hosting contracts of 3 months or less
will be refunded if MJourney is notified within the first 10
days following renewal date. No refunds will be granted
for notifications received after this date.
For renewal web hosting contracts longer than 3
months, a refund equal to one-half of the contract amount
will be given if MJourney is notified prior to the first day
of the second half of the contract term. For example, on
a 6 month contract MJourney must receive the notice of
cancellation prior to the first day of the fourth month
of the renewal contract. No refunds will be given once
the second half of the contract term has begun.
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